Privacy Policy

Shenzhen Nanfang Netcom Network Technology Development Co., Ltd. (hereinafter referred to as "we") fully understands the importance of personal information to you and will do our best to protect the security and reliability of your personal information. We are committed to maintaining your trust in us and adhering to the following principles to protect your personal information: the principle of consistency of rights and responsibilities, the principle of clear purpose, the principle of consent, the principle of minimum sufficiency, the principle of ensuring security, the principle of subject participation, and the principle of openness and transparency. Meanwhile, we promise to take appropriate security measures to protect your personal information in accordance with mature industry security standards. Please carefully read and understand this Privacy Policy before using our products (or services).

1、 How do we collect and use your personal information

Personal information refers to various types of information (including ID card information) recorded electronically or in other ways that can identify a specific natural person's identity or reflect their activities, either individually or in combination with other informationy

We will only collect and use your personal information for the purposes described in this policy:

(1) We provide you with online ordering services

To complete the account creation, authorize us to use your personal information

The above information you provided will continue to be authorized for our use during your use of this service. When you cancel your account, we will stop using and delete the above information

(2) Conduct internal data analysis and research, third-party SDK statistical services, and improve our products or services

We collect data based on your interaction with us and the choices you make, including your privacy settings and the products and features you use. The data we collect (including in the background) may include SDK/API/JS code version, browser, internet service provider, IP address, platform, timestamp, application identifier, application version, application distribution channel, independent device identifier, iOS advertising identifier (IDFA), network card (MAC) address, international mobile device identification code (IMEI), device model, terminal manufacturer Terminal device operating system version, session start/stop time, language location, time zone and network status (WiFi, etc.), hard disk, CPU, and battery usage, etc.

2、 How do we share, transfer, and publicly disclose your personal information

(1) Sharing

We will not share your personal information with any other company, organization, or individual, except in the following circumstances:

1. Sharing with explicit consent: After obtaining your explicit consent, we will share your personal information with other parties.

2. We may share your personal information with the public in accordance with laws and regulations or mandatory requirements from government regulatory authorities.

3. Sharing with our affiliated companies: Your personal information may be shared with our affiliated companies. We will only share necessary personal information and are bound by the purposes stated in this privacy policy. If affiliated companies want to change the purpose of processing personal information, they will seek your authorization and consent again.

4. Sharing with authorized partners: For the purposes stated in this privacy policy only, certain of our services will be provided by authorized partners. We may share some of your personal information with our partners to provide better customer service and user experience. For example, companies we hire to provide third-party data statistics and analysis services may need to collect and access personal data for data statistics and analysis. In this case, these companies must comply with our data privacy and security requirements. We will only share your personal information for legitimate, legitimate, necessary, specific, and clear purposes, and only share personal information necessary for providing services.

5. In order to provide you with more comprehensive and high-quality products and services, some of our services will be provided by authorized partners. We may share some of your personal information with our partners to provide better customer service and user experience. We will only share your personal information for legitimate, legitimate, necessary, specific, and clear purposes, and only share personal information necessary for providing services. At the same time, we will sign strict confidentiality agreements with our partners, requiring them to process your personal information in accordance with our instructions, this privacy policy, and any other relevant confidentiality and security measures. Our partners have no right to use the shared personal information for any other purpose. If you refuse our partners to collect personal information necessary for providing services, it may result in you being unable to use the third-party service on our platform.

We will sign strict confidentiality agreements with companies, organizations, and individuals with whom we share personal information, requiring them to handle personal information in accordance with our instructions, this privacy policy, and any other relevant confidentiality and security measures.

(2) Transfer

We will not transfer your personal information to any company, organization, or individual, except in the following circumstances:

1、Transfer with explicit consent: After obtaining your explicit consent, we will transfer your personal information to other parties;

2、When it comes to mergers, acquisitions, or bankruptcy liquidation, if it involves the transfer of personal information, we will require the new company or organization that holds your personal information to continue to be bound by this privacy policy. Otherwise, we will require the company or organization to seek your authorization and consent again.

(3) Public disclosure

We will only publicly disclose your personal information in the following circumstances:

1. After obtaining your explicit consent;

2. Legal disclosure: We may publicly disclose your personal information in legal, procedural, litigation, or mandatory requirements from government authorities.

3、 How do we protect your personal information

(1) We have used industry standard security measures to protect the personal information you provide, preventing unauthorized access, public disclosure, use, modification, damage, or loss of data. We will take all reasonable and feasible measures to protect your personal information. For example, when exchanging data (such as credit card information) between your browser and the "service" SSL encryption protection; We also provide HTTPS for our website Safe browsing methods; We will use encryption technology to ensure the confidentiality of data; We will use trusted protection mechanisms to prevent data from being maliciously attacked; We will deploy access control mechanisms to ensure that only authorized personnel can access personal information; And we will hold security and privacy protection training courses to enhance employees' awareness of the importance of protecting personal information.

(2) We will take all reasonable and feasible measures to ensure that unrelated personal information is not collected. We will only retain your personal information for the period necessary to achieve the objectives stated in this policy, unless an extension of the retention period is required or permitted by lawy

(3) The Internet is not an absolutely secure environment, and email, instant messaging, and communication with other users are not encrypted. We strongly recommend that you do not send personal information through such means. Please use complex passwords to assist us in ensuring the security of your accounty

(4) The internet environment is not 100% secure, and we will do our best to ensure or guarantee the security of any information you send us. If our physical, technological, or management protective facilities are damaged, resulting in unauthorized access, public disclosure, tampering, or destruction of information, which damages your legitimate rights and interests, we will bear corresponding legal responsibilities.

(5) In the event of an unfortunate personal information security incident, we will promptly inform you in accordance with legal requirements of the basic situation and possible impacts of the security incident, the disposal measures we have taken or will take, suggestions for you to independently prevent and reduce risks, and remedial measures for you. We will promptly inform you of the relevant situation of the event through email, letter, phone, push notifications, and other means. If it is difficult to inform the personal information subject one by one, we will take reasonable and effective measures to publish an announcement.

At the same time, we will also proactively report the handling of personal information security incidents in accordance with regulatory requirementsy

4、 Your rights

According to relevant laws, regulations, standards in China, as well as common practices in other countries and regions, we guarantee that you exercise the following rights over your personal information:

(1) Access your personal information

You have the right to access your personal information, except in exceptional circumstances stipulated by laws and regulations. If you want to exercise data access rights, you can request access from us:

(2) Delete your personal information

In the following situations, you can request us to delete personal information:

1. If our handling of personal information violates laws and regulationsy

2. If we collect and use your personal information without your consenty

3. If our handling of personal information violates our agreement with youy

4. If you no longer use our products or services, or if you cancel your account

5. If we no longer provide you with products or servicesy

If we decide to respond to your deletion request, we will also notify the entities that have obtained your personal information from us to delete it in a timely manner, unless otherwise provided by laws and regulations or with your independent authorizationy

When you delete information from our service, we may not immediately delete the corresponding information in the backup system, but will delete it during backup updatesy

(III) Personal Information Subject Cancellation of Account

You can cancel your previously registered account at any time by contacting our customer service to request cancellationy

After canceling your account, we will stop providing you with products or services and delete your personal information at your request, except as otherwise provided by laws and regulationsy

(3) In response to your above request

To ensure security, you may need to provide a written request or other means of proving your identity. We may first request you to verify your identity before processing your request. We will provide a response within thirty daysy

We may reject requests that are unreasonably repetitive, require excessive technical means (such as developing new systems or fundamentally changing current practices), pose risks to the legitimate rights and interests of others, or are highly impractical (such as involving information stored on backup tapes)y

In the following situations, according to legal requirements, we will not be able to respond to your request:

1. Related to national security and national defense security

2. Related to public safety, public health, and major public interestsy

3. Related to criminal investigation, prosecution, and trialy

4. There is sufficient evidence to indicate that you have subjective malice or abuse of powery

5. Responding to your request will result in serious harm to the legitimate rights and interests of you or other individuals or organizations

4、 How to transfer your personal information globally

In principle, personal information collected and generated within the territory of the People's Republic of China will be stored within the territory of the People's Republic of Chinay

Due to our provision of products or services through globally distributed resources and servers, this means that with your authorized consent, your personal information may be transferred to or accessed from overseas jurisdictions in the countries/regions where you use the products or servicesy

Such jurisdictions may have different data protection laws, and may not even have relevant laws in place. In such cases, we will ensure that your personal information receives sufficient and equal protection within the territory of the People's Republic of China. For example, we may request your consent for cross-border transfer of personal information, or implement security measures such as data deidentification before cross-border data transfer.

5、 How to update this privacy policy

We may make adjustments or changes to this privacy policy in a timely manner. Any updates to this privacy policy will be posted on our website in a manner marked with the update time. Unless otherwise mandatory by laws, regulations or regulatory provisions, the adjusted or changed content will take effect upon notification or publication. If you continue to use any of our services or access our related websites after adjusting or changing your privacy policy, we believe that this represents that you have fully read, understood, and accepted the revised privacy policy and are bound by it.

6、 Contact us If you have any questions related to privacy protection, policy implementation, or platform operations, please contact us at 199 2663 6746

We will review the issues involved as soon as possible and provide timely responsesy

Publisher: Shenzhen Nanfang Netcom Network Technology Co., Ltd

Release date: January 19, 2024